FAQ

Most frequent questions and answers

FAQ

Most frequent questions and answers

EV charger is a equipment that will charge your car in specific time and with the
help of user recognization and by making payment according to charging time.

There are five types of chargers are available in market, that are DC-001 Charger, AC-001 Charger, Type-2 AC Charger, CCS-2 Combo Charger And DC FAST CHARGER. All of this charger is having different capacity according to KW rating except AC-001 charger.

No, for installation of charger a expertise/knowledgeable manpower is needed for particular chargers. And also certified electrician is needed for proper cabling work and electrical installations.

For identifying that charger is in working condition or not,first you have to observe LED condition on charger. If working LED light turns Green to red or emergency switch is on, than that shows that charger is in fault condition. Also user can check charger abnormalities through website/mobile application by observing such parameters as current,voltage and power etc.

There are different kinds of payment methods are available to make payment according to specifications directed by government of india. Some methods are like through BHIM application, Paytm, UPI ID provided by banks etc.

Yes, user payment is 100% secured because chargers are using OCPP1.6 J protocol to make secure path between charger, cloud and mobile devices/laptop/desktop.