Question 1

If I pay yearly, do I get a year of credits up front?

Accepted Answer

No, and that's deliberate. A yearly plan is the same plan paid a year ahead at 40% off, and your credits still arrive every month exactly as they would on monthly billing. The interval changes when the money moves, not how much work your agents can do in a given month.

Question 2

How does the free trial work?

Accepted Answer

Pick a plan and get 3,125 trial credits, free for up to 5 days. We take a card up front but do not charge you until those trial credits run out or the 5 days end, whichever happens first. Cancel before then from your billing page and you are not charged. Otherwise, the plan you picked starts immediately at the monthly or full yearly price you selected.

Question 3

What is a credit?

Accepted Answer

Credits are what your agents spend while they work. A quick question costs very little. A long job costs more, because it's more work: reading a month of data, checking several accounts, writing a report. You can see what every run cost, so nothing is a surprise at the end of the month.

Question 4

Why does the same job cost more some days?

Accepted Answer

Because you choose which AI model does the work. The bigger, smarter models cost more credits per step; the faster, lighter ones cost less. You pick the model per agent, so you can put a strong one on the thinking work and a cheap one on the routine work.

Question 5

Which AI models can I use?

Accepted Answer

Mindra supports 14 models, and you can switch between them whenever you like. They come from Anthropic (Claude), Google (Gemini), DeepSeek, Qwen, GLM, MiniMax and Devstral. You don't need an account with any of them and there's nothing to set up. They're all included, and you only pay in credits for what you use.

Question 6

What if I run out of credits before the month ends?

Accepted Answer

You top up. Buy more credits from your billing page whenever you need them, and they're available right away. No plan change, no call with sales, no waiting for the next month. Your monthly allowance keeps arriving as normal on top of that.

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Questions about credits